01
New articles and updates live in Zendesk, Intercom, Contentful, or Notion — disconnected from localisation queues.
Help center localisation
Support content that stays current in every language
Turn new and updated help articles into reviewed translations, sync them to your CMS, and monitor freshness so customers never read stale guidance.
Join the waitlistThe shift
Support content goes stale the moment it ships in English
02
AI translation misses product terminology, UI labels, and support-specific phrasing.
03
Reviewers cannot see what changed in the source article when approving updates.
Overview
Product updates outpace help center translations. Support teams absorb the cost when localized articles lag behind.
01
Connect to Zendesk, Intercom, Contentful, and more
Detect new and updated articles from the CMS and support platforms your team already maintains.
02
Preserve product terminology and UI labels
Apply glossaries and in-product string references so help content matches what users see in the app.
03
Show reviewers what changed in the source
Attach article diffs and product context so reviewers approve updates with full visibility.
04
Route to support and localisation reviewers
Assign articles to the right reviewers based on topic, locale, or expertise.
How it works
From new article to monitored locale coverage
Hyperlocalise connects CMS change signals to translation, terminology checks, and ongoing freshness monitoring.
01
New article
Detect published or updated support content
02
Content analysis
Extract structure, links, and product terms
03
Translation draft
Generate locale drafts with your LLM
04
Terminology check
Validate glossary and UI label consistency
05
CMS sync
Push approved translations to your help center
06
Freshness monitoring
Alert when locales fall behind source
Key capabilities
Built for support content at scale
05
Sync approved translations back to your CMS
Publish localized articles without manual copy-paste between your TMS and help center.
06
Monitor locale freshness and coverage gaps
Track which articles are missing translations or lag behind the English source after product changes.
Why this is different
Support localisation that stays connected to the product
Hyperlocalise is not another help center tool. It adds an AI-native workflow layer that keeps support content aligned with product changes, glossary rules, and review standards.
01TMS agnostic
02LLM agnostic
03Human-in-the-loop review
04Context-aware from CMS and product docs
05Built for support and localisation operations
06Works across CMS, TMS, and product workflows
Example workflow
A billing FAQ update needs to reach twelve locales
Support publishes an updated billing FAQ after a pricing change. Hyperlocalise detects the article update, analyzes changed sections and linked product terms, generates translation drafts for each locale, runs terminology checks against the product glossary, routes drafts to support reviewers, syncs approved translations to Zendesk and Contentful, and alerts the team if any locale still shows the pre-change version after forty-eight hours.
Build your AI-native localisation workflow
Join the Hyperlocalise waitlist and see how your team can keep support content current across every locale.