Localisation report

Heidi

Healthcare AI

heidihealth.com

Product: Heidi provides AI tools for clinicians across the care journey, including clinical documentation, dictation, medical evidence lookup, care gap outreach, and patient communications. Its tools aim to reduce administrative work and save clinicians time.

Brand voice: Practical, supportive, clinically focused

Localisation score

78/100

Good

The website is generally well localised, with some issues to improve.

82Technical Audit
74Linguistic Audit
88Contextual Audit
67Visual Audit

Audited: Sep 8, 2026Scope: Public smart sample · technical, linguistic, contextual, and visual creditsConfidence: Indicative health check from sampled pages — not a full site crawl.

Sampled 15 pages across technical, linguistic, contextual, and visual localisation credits. How we score localisation audits

How you compare

Rank #7 of 23 public audits

Ahead of 16 other public auditsPublic average: 70/100

See the full leaderboard

Fix first

1
high
Untranslated call to action
A fr-ca page still uses source-language CTA copy. Affects 3 sampled pages.
See details
2
medium
Sitemap omits some published locales
Locale-prefixed pages for fr, de do not appear in sampled sitemap URLs.
See details
3
medium
Localized text is much longer than the source
A fr string is 171% the length of the source, which often causes overflow. Affects 13 sampled pages.
See details

Audit criteria

5 passed · 14 to watch · 8 to fix · 8 not applicable

Needs attention (8)

Language switcher
Fail74technical
Visitors should move between locales without losing the current page.
- mediumtechnical · 62% confidence
  Current-page preservation is not demonstrated
  The evidence shows locale coverage and several homepage URLs, but does not explicitly verify switching between locales while retaining a non-homepage path.
  Found here
  Header · <nav>
  https://www.heidihealth.com/
  What we saw
  "locales":["de-be","de-ch","de-de",...,"ja-jp"] and homepage examples such as "https://www.heidihealth.com/", "https://www.heidihealth.com/en-us", and "https://www.heidihealth.com/en-gb"
  How to fix it
  Test the language switcher from representative inner pages and confirm that each locale preserves the equivalent path.
Structured data
Fail0technical
JSON-LD inLanguage should match the page locale when structured data is present.
- lowtechnical · 95% confidence
  Structured data omits inLanguage
  JSON-LD is present but does not declare inLanguage on sampled pages.
  Found here
  JSON-LD · <script type="application/ld+json">
  https://www.heidihealth.com/
  What we saw
  Organization is present but inLanguage is missing
  How to fix it
  Set JSON-LD inLanguage to match each page locale.
Translation completeness
Fail34linguistic
Localized pages should not leave source-language copy in place, except brand names and URLs.
- highlinguistic · 92% confidence
  Untranslated call to action
  A fr-ca page still uses source-language CTA copy. Affects 3 sampled pages.
  Found here
  Link · <a>
  https://www.heidihealth.com/fr-ca
  What we saw
  Primary CTA: "Skip to main content" Seen on 3 pages, e.g. https://www.heidihealth.com/fr-ca, https://www.heidihealth.com/de-de, https://www.heidihealth.com/fr-fr
  How to fix it
  Translate leftover source-language CTAs to match the surrounding locale copy.
Translation accuracy
Fail72linguistic
Target copy should preserve the source meaning, numbers, and product actions.
Text expansion
Fail40visual
Longer translations should not create obvious length pressure versus the source UI.
- mediumvisual · 88% confidence
  Localized text is much longer than the source
  A fr string is 171% the length of the source, which often causes overflow. Affects 13 sampled pages.
  Found here
  Heading · heading
  https://www.heidihealth.com/fr-ca
  What we saw
  EN "Relief in every visit" → FR "Heidi — Your AI Care PartnerHeidi AI" (171%) Seen on 3 pages, e.g. https://www.heidihealth.com/fr-ca, https://www.heidihealth.com/fr-fr, https://www.heidihealth.com/de-de
  How to fix it
  Shorten the translation or give the control more room so the longer copy does not overflow.
Localized images and assets
Fail74visual
Language-specific images and alt text should match the page locale.
Visual hierarchy
Fail58visual
Localization should not make headings or CTAs lose scanability.
- lowvisual · 80% confidence
  Heading is excessively long
  A localized heading may crowd the visual hierarchy. Affects 4 sampled pages.
  Found here
  Page body · heading
  https://www.heidihealth.com/de-de
  What we saw
  „Seit ich Heidi benutze, kann ich mich dem Patienten besser zuwenden. Ich muss nicht mehr sofort alles stichpunktartig mitschreiben.” Seen on 2 pages, e.g. https://www.heidihealth.com/de-de, https://www.heidihealth.com/fr-fr
  How to fix it
  Shorten the heading so it does not crowd the visual hierarchy.
Component consistency
Fail70visual
Repeated components should stay visually consistent across locales.
- lowvisual · 95% confidence
  Repeated components differ across locales
  Button counts differ between the source locale and fr.
  Found here
  Page body · <button>
  https://www.heidihealth.com/fr-ca
  What we saw
  Source locale has 13 buttons; fr has 8.
  How to fix it
  Keep the same repeated controls across locales, or drop unused ones on purpose.

Worth a look (14)

Sitemap
Watch76technical
Like Lighthouse: a valid XML sitemap must be discoverable, robots.txt should reference it with an absolute Sitemap: URL, and localized URLs should appear for published locales.
- mediumtechnical · 88% confidence
  Sitemap omits some published locales
  Locale-prefixed pages for fr, de do not appear in sampled sitemap URLs.
  Found here
  Sitemap · sitemap.xml
  https://www.heidihealth.com/sitemap-index.xml
  What we saw
  Sitemap locales in sample: en; missing: fr, de
  How to fix it
  Include URLs for every published locale prefix in the sitemap.
Accessibility localisation
Watch84technical
lang, aria-label, and alt text should match the page locale.
Terminology consistency
Watch80linguistic
Important concepts should not be translated differently across pages.
Fluency
Watch86linguistic
Copy should sound natural, without grammar issues or machine-translation artifacts.
Brand voice
Watch84linguistic
Localized copy should preserve the intended tone of the source.
Grammar and style
Watch86linguistic
Locale-specific capitalization, punctuation, formality, and agreement should be correct.
CTA intent
Watch89contextual
Localized calls to action should communicate the intended product action.
UI context
Watch88contextual
Translations should fit the UI component: button, nav, form, modal, or error.
Product context
Watch86contextual
Language should match product concepts such as plans, settings, and workflows.
Contextual meaning
Watch87contextual
Strings should be judged in surrounding page and component context, not in isolation.
Audience context
Watch89contextual
Language should fit the intended audience, such as consumer, enterprise, or developer.
Text overflow
Watch76visual
Text should not clip, truncate unexpectedly, or overflow buttons and navigation.
Layout breakage
Watch76visual
Localized pages should not overlap, break grids, or overflow modals.
Responsive localisation
Watch76visual
Localized layouts should hold up across mobile, tablet, and desktop widths.

Passed audits (5)

Not applicable (8)

Detected locales

German (Belgium)
de-be · hreflang
Swiss High German
de-ch · hreflang
German (Germany)
de-de · hreflang
German (Luxembourg)
de-lu · hreflang
English (United Arab Emirates)
en-ae · hreflang
Australian English
en-au · hreflang
Canadian English
en-ca · hreflang
British English
en-gb · hreflang
English (Hong Kong SAR China)
en-hk · hreflang
English (Ireland)
en-ie · hreflang
English (Malaysia)
en-my · hreflang
English (New Zealand)
en-nz · hreflang
English (Saudi Arabia)
en-sa · hreflang
English (Singapore)
en-sg · hreflang
American English
en-us · hreflang
English (South Africa)
en-za · hreflang
Spanish (Argentina)
es-ar · hreflang
European Spanish
es-es · hreflang
Mexican Spanish
es-mx · hreflang
French (Belgium)
fr-be · hreflang
Canadian French
fr-ca · hreflang
Swiss French
fr-ch · hreflang
French (France)
fr-fr · hreflang
French (Luxembourg)
fr-lu · hreflang
Japanese (Japan)
ja-jp · hreflang

Pages sampled

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