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Localisation report

Smartling

Localization and translation technology

smartling.com

Product: Smartling provides end-to-end localization and translation services, including translation management, AI-powered translation, quality evaluation, integrations, web translation, and analytics. Its platform helps enterprises manage and automate multilingual content across platforms.

Brand voice: clear, enterprise-focused, results-oriented

Localisation score

73/100

Needs improvement

Users may encounter noticeable localisation problems.

  • 71Technical Audit
  • 75Linguistic Audit
  • N/AContextual Audit
  • 72Visual Audit
Audited: 8/25/2026Scope: Public smart sample · technical, linguistic, contextual, and visual creditsConfidence: Indicative health check from sampled pages — not a full site crawl.

Sampled 15 pages across technical, linguistic, contextual, and visual localisation credits. How we score localisation audits

How you compare

Rank #11 of 23 public audits

Top 57% of audited domainsPublic average: 67/100

Fix first

  • hightechnical · 95% confidence

    Language links return to the homepage

    Locale links were found, but they appear to drop the current page path.

    Found here

    Header · <nav> language links

    https://www.smartling.com/privacy/

    What we saw

    <a href="https://help.smartling.com/hc/en-us">Help Center Find articles, walk-throughs, and tutorials on a variety of Smartling topics</a> drops the current page path

    How to fix it

    Point language-switcher links at the equivalent localized path, not the locale homepage.

  • hightechnical · 100% confidence

    Valid sitemap not found

    No fetchable XML sitemap with URL entries was found at /sitemap.xml or via robots.txt.

    Found here

    What we saw

    robots.txt references https://www.smartling.com/sitemap.xml, but no sitemap returned usable <loc> entries

    How to fix it

    Publish a valid XML sitemap and reference it from robots.txt with an absolute Sitemap: URL.

  • lowtechnical · 95% confidence

    Structured data omits inLanguage

    JSON-LD is present but does not declare inLanguage on sampled pages.

    Found here

    JSON-LD · <script type="application/ld+json">

    https://www.smartling.com/

    What we saw

    FAQPage is present but inLanguage is missing

    How to fix it

    Set JSON-LD inLanguage to match each page locale.

Audit criteria

5 passed · 6 to fix · 24 not applicable

Needs attention (6)

  • Language switcher

    Fail58technical

    Visitors should move between locales without losing the current page.

    • hightechnical · 95% confidence

      Language links return to the homepage

      Locale links were found, but they appear to drop the current page path.

      Found here

      Header · <nav> language links

      https://www.smartling.com/privacy/

      What we saw

      <a href="https://help.smartling.com/hc/en-us">Help Center Find articles, walk-throughs, and tutorials on a variety of Smartling topics</a> drops the current page path

      How to fix it

      Point language-switcher links at the equivalent localized path, not the locale homepage.

  • Sitemap

    Fail18technical

    Like Lighthouse: a valid XML sitemap must be discoverable, robots.txt should reference it with an absolute Sitemap: URL, and localized URLs should appear for published locales.

    • hightechnical · 100% confidence

      Valid sitemap not found

      No fetchable XML sitemap with URL entries was found at /sitemap.xml or via robots.txt.

      Found here

      What we saw

      robots.txt references https://www.smartling.com/sitemap.xml, but no sitemap returned usable <loc> entries

      How to fix it

      Publish a valid XML sitemap and reference it from robots.txt with an absolute Sitemap: URL.

  • Structured data

    Fail20technical

    JSON-LD inLanguage should match the page locale when structured data is present.

    • lowtechnical · 95% confidence

      Structured data omits inLanguage

      JSON-LD is present but does not declare inLanguage on sampled pages.

      Found here

      JSON-LD · <script type="application/ld+json">

      https://www.smartling.com/

      What we saw

      FAQPage is present but inLanguage is missing

      How to fix it

      Set JSON-LD inLanguage to match each page locale.

  • Terminology consistency

    Fail50linguistic

    Important concepts should not be translated differently across pages.

    • infolinguistic · 18% confidence

      Localized terminology cannot be verified

      The supplied evidence lists multiple locales but exposes only English page content, so terminology consistency across localized pages cannot be assessed.

      What we saw

      "locales":["da","de","en","es-mx","fr-ca","it","nl","pt","se","zh"] and the shown page has "htmlLang":"en" with headings such as "Transform translation into a growth engine".

      How to fix it

      Provide equivalent localized page extracts for comparison of recurring product and business terms.

  • Localized images and assets

    Fail88visual

    Language-specific images and alt text should match the page locale.

  • Visual hierarchy

    Fail55visual

    Localization should not make headings or CTAs lose scanability.

    • lowvisual · 80% confidence

      Heading is excessively long

      A localized heading may crowd the visual hierarchy. Affects 6 sampled pages.

      Found here

      Page body · heading

      https://www.smartling.com/

      What we saw

      Smartling can handle your entire enterprise, from marketing to learning and development. Seen on 5 pages, e.g. https://www.smartling.com/, https://www.smartling.com/software/translation-analytics/, https://www.smartling.com/software/cat-tool/

      How to fix it

      Shorten the heading so it does not crowd the visual hierarchy.

Passed audits (5)

Not applicable (24)

Detected locales

da (hreflang)de (hreflang)en (html_lang)es-mx (hreflang)fr-ca (hreflang)it (hreflang)nl (hreflang)pt (hreflang)se (hreflang)zh (hreflang)

Full findings

  • hightechnical · 95% confidence

    Language links return to the homepage

    Locale links were found, but they appear to drop the current page path.

    Found here

    Header · <nav> language links

    https://www.smartling.com/privacy/

    What we saw

    <a href="https://help.smartling.com/hc/en-us">Help Center Find articles, walk-throughs, and tutorials on a variety of Smartling topics</a> drops the current page path

    How to fix it

    Point language-switcher links at the equivalent localized path, not the locale homepage.

  • hightechnical · 100% confidence

    Valid sitemap not found

    No fetchable XML sitemap with URL entries was found at /sitemap.xml or via robots.txt.

    Found here

    What we saw

    robots.txt references https://www.smartling.com/sitemap.xml, but no sitemap returned usable <loc> entries

    How to fix it

    Publish a valid XML sitemap and reference it from robots.txt with an absolute Sitemap: URL.

  • lowtechnical · 95% confidence

    Structured data omits inLanguage

    JSON-LD is present but does not declare inLanguage on sampled pages.

    Found here

    JSON-LD · <script type="application/ld+json">

    https://www.smartling.com/

    What we saw

    FAQPage is present but inLanguage is missing

    How to fix it

    Set JSON-LD inLanguage to match each page locale.

  • lowvisual · 80% confidence

    Heading is excessively long

    A localized heading may crowd the visual hierarchy. Affects 6 sampled pages.

    Found here

    Page body · heading

    https://www.smartling.com/

    What we saw

    Smartling can handle your entire enterprise, from marketing to learning and development. Seen on 5 pages, e.g. https://www.smartling.com/, https://www.smartling.com/software/translation-analytics/, https://www.smartling.com/software/cat-tool/

    How to fix it

    Shorten the heading so it does not crowd the visual hierarchy.

  • infolinguistic · 18% confidence

    Localized terminology cannot be verified

    The supplied evidence lists multiple locales but exposes only English page content, so terminology consistency across localized pages cannot be assessed.

    What we saw

    "locales":["da","de","en","es-mx","fr-ca","it","nl","pt","se","zh"] and the shown page has "htmlLang":"en" with headings such as "Transform translation into a growth engine".

    How to fix it

    Provide equivalent localized page extracts for comparison of recurring product and business terms.

Pages sampled

  • 200 · https://www.smartling.com/ · lang=en
  • 200 · https://www.smartling.com/privacy/ · lang=en
  • 200 · https://www.smartling.com/search · lang=en
  • 200 · https://www.smartling.com/translation-management-system · lang=en
  • 200 · https://www.smartling.com/software/lqaagent · lang=en
  • 200 · https://www.smartling.com/software · lang=en
  • 200 · https://www.smartling.com/website-translation-proxy · lang=en
  • 200 · https://www.smartling.com/software/translation-analytics/ · lang=en
  • 200 · https://www.smartling.com/software/smartling-translate/ · lang=en
  • 200 · https://www.smartling.com/software/cat-tool/ · lang=en
  • 200 · https://www.smartling.com/software/quality · lang=en
  • 200 · https://www.smartling.com/translation-services/ · lang=en
  • 200 · https://www.smartling.com/software/ai-translation-solutions · lang=en
  • 200 · https://www.smartling.com/ai-hub · lang=en
  • 200 · https://www.smartling.com/professional-translation · lang=en

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Next step

Solid baseline with room to improve. Create a workspace for continuous locale monitoring, or book an audit review.

You can re-run this audit once a day. Next run Aug 26, 2026, 2:01 PM.